Privacy Policy

Last updated: 12 June 2026

Introduction

MATEEN Management Consulting ("MATEEN", "we", "us") is committed to respecting your privacy and protecting your personal data. This policy sets out the framework within which we handle the information you share with us when you visit our website, request our consulting services, or contact our team.

We have prepared this policy in accordance with the provisions of the Personal Data Protection Law (PDPL) in force in the Kingdom of Saudi Arabia and its Implementing Regulations, ensuring that our processing of your data is lawful, fair, and transparent.

By using our website or services, you acknowledge that you have read this policy, understood its content, and agree to the practices described within it.

Data We Collect

We collect the data necessary to deliver our services and respond to your requests efficiently, including the following:

a. Data You Provide Directly

• Full name when completing contact forms or requesting a consultation.
• Email address, which we use to reply to you and send correspondence.
• Mobile number for direct contact or via messaging applications.
• Organization name or the entity you represent and its field of activity.
• The content of your messages and inquiries and any information you choose to share with us voluntarily.

b. Technical Usage Data

When you browse our website, we may automatically collect certain technical data to improve performance and security, including:

• Cookies and session identifiers.
• Your device's Internet Protocol (IP) address.
• Browser type, operating system, and device language.
• The pages you visit, the time you spend on them, and the source of your visit.

How We Use Your Data

We use the data we collect only for the following legitimate purposes:

• Responding to your inquiries, processing your requests, and communicating with you regarding them.
• Providing our consulting services and fulfilling our contractual obligations toward you.
• Improving our website and services by analyzing usage patterns and the user experience.
• Marketing communications to keep you informed of our services and content — this is done only after obtaining your explicit consent, and you may unsubscribe at any time.
• Complying with regulatory requirements and meeting any legal obligations imposed on us.

Legal Basis for Processing

We process your personal data on a clear legal basis, relying on one of the following justifications as applicable:

• Your explicit consent to processing for a specific purpose, such as marketing communications.
• Performance of our contractual relationship with you, or taking preparatory steps at your request.
• MATEEN's legitimate interest in managing its business and improving its services, without prejudice to your rights.
• A legal obligation that requires us to process certain data.

Data Sharing

We treat your data in strict confidence, and we do not sell, rent, or trade your personal data with any third party. We may share certain data only in the following limited cases:

• With trusted service providers who support us in operating our business (such as hosting, email, and analytics services), provided they are bound by confidentiality agreements and secure data processing.
• Where there is a lawful request from the competent governmental or judicial authorities in the Kingdom of Saudi Arabia, as required by law.
• Where necessary to protect our rights or the safety of users, or to prevent fraud and unlawful activities.

Data Protection

We apply appropriate technical and organizational measures to maintain the security of your data and protect it from unauthorized access, loss, alteration, or disclosure. These measures include:

• Securing communications through modern encryption protocols.
• Restricting access to data to authorized employees who require it to perform their duties.
• Periodically reviewing our cybersecurity procedures and protection controls.

Nevertheless, the security of data transmitted over the internet cannot be guaranteed 100%, and we make every possible effort to protect your information using the best available practices.

Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by the applicable laws in the Kingdom. When it is no longer needed, we securely delete or anonymize it in a manner that prevents it from being linked back to you.

Your Rights Under the Law

The Personal Data Protection Law in the Kingdom of Saudi Arabia grants you a set of rights regarding your data, including:

• Right to be informed and to access: to know what data we hold about you and to obtain a copy of it.
• Right to rectification: to request correction or updating of inaccurate or incomplete data.
• Right to erasure: to request the destruction of your data once it is no longer needed or as permitted by law.
• Right to object: to object to the processing of your data in certain circumstances.
• Right to withdraw consent: to withdraw your consent to processing at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the contact details set out below, and we will respond to your request within the statutory period.

Cookies

Our website uses cookies to improve your experience and analyze the website's performance. You can learn more about the types of cookies we use and how to manage them through our Cookie Policy.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in regulatory requirements. We will publish any update on this page and amend the "Last updated" date at the top of it. We recommend that you review it periodically to stay informed of the latest version in effect.

Contact Us

If you have any question or comment regarding this policy or the way we handle your data, we would be glad to hear from you via:

• Email: info@maten.it.com
• Phone: +966 53 040 3393
• Location: Riyadh, Kingdom of Saudi Arabia